For many years, cash registers have been among the most expensive and complicated technologies for restaurants and retailers. Like many business technologies, cash register technology continued to improve. Innovators realized that the old analog systems could be replaced with widely available digital devices. Today’s touch screen cash registers were the result.
To see all the logos we’ve worked with, check out our Retail and Quick Serve Restaurant pages!
Introduction to Touch Screen Cash Registers: Revolutionizing Retail
A touch screen cash register is a device for handling retail store transactions. As the name implies, they use touch screens (like you’ll find on an iPad or a smartphone) to perform all the functions associated with adding up purchases, accepting payments, and making change. What’s more, a touch screen cash register is a powerful business tool because it can be networked with other technology that allows users to collect and analyze customer data and insights. These digital tools connected to the cloud can provide real-time feedback, allowing businesses to make quick adjustments to optimize sales and customer interactions.
9 Straight Up Benefits:
- Training Time Reduction: Up to 50%
- Transaction Speed Increase: Up to 30% faster
- Money Saved on Implementation: Up to 20% compared to traditional systems
- Customer Satisfaction Increase: 25% more satisfied customers
- Checkout Efficiency Improvement: 40% more transactions per hour
- Inventory Management Efficiency: Reduces stock errors by 35%
- Employee Productivity Boost: 15% increase in productivity
- Reduction in Wait Times: Up to 50% shorter lines
- Cost Savings on Maintenance: 25% lower maintenance costs
How Touch Screen Cash Registers Enhance Customer Experience
Beyond the business benefits they offer, touch screen cash registers can improve customer interactions with your brand and business. Interactive and engaging user interfaces allow customers to browse products, compare features, and make informed decisions more easily. Access to detailed information can head off the need to track down and ask questions of employees. Touch screens can also be integrated with customer relationship management (CRM) systems to personalize content, recommendations, and offers to individual customers.
Speeding Up Transactions
Touch screen kiosks and cash registers can even help companies handle more business. They tend to be more efficient and effective than the technologies they’ve replaced. Besides reducing customer waits to check out, the data they generate improves the management of stock levels and automates restocking items.
Check out our Retail Case Study: Reducing Support Costs to see these benefits in action.
The Efficiency of Touch Screen POS Systems
Has your business ever lost a sale because a customer with a big stack of items didn’t feel like waiting in line for checkout? Self-service touchscreen kiosks, as one example, allow customers to scan products, place orders, and make payments on their own. That can free up staff to help other customers.
Take a look at PC Mag’s list of the Best Point of Sale Systems, and find what POS is right for your business.
Cost-Benefit Analysis: Is Upgrading to a Touch Screen Cash Registers Worth It?
Moving to this technology (often referred to a mobile point-of-sale or mPOS) brings everything the business needs into the cloud, creating greater degrees of simplicity and versatility and paving the way for easier upgrades in the future. Because it’s cloud-based instead of device-centric, the cost to implement mPOS technology is often significantly lower.
How an Expert In Field Service Dispatches and Management Can Streamline the Process
For example, a large national chain relies on Netfor to stock, image, and ship any touch screen point of sale system. When a local store operator has a need, Netfor can provide next-day delivery of ready-to-use cash registers and other devices. And, if any of that equipment requires more complex installation processes, we have a network of certified and vetted field service technicians throughout North America and Europe who can be dispatched to help.
Training Staff to Use Touch Screen Cash Registers
Transitioning from more traditional technologies to touch screen cash registers is surprisingly easy for employees. These devices are user-friendly and intuitive, strikingly similar to the other technologies employees use regularly. That can significantly reduce training time by up to 50%.
How to Support the Use of Touch Screen Cash Registers Using Netfor’s Service Desk
In addition to helping retail stores successfully deploy and transition to this technology, Netfor’s skilled service desk staff is on hand 24/7 to handle employee questions and issues related to using touch screen cash registers. That way, supervisors won’t have to spend their valuable time guiding employees through the basics and employees can minimize delays in serving customers.
The benefits of touch screen systems for retailers are clear: enhanced customer experience, faster transactions, and significant cost savings. These user-friendly devices reduce training time and streamline operations, making them an excellent investment for modern retail businesses. By adopting this technology and partnering with experts like Netfor, retailers can optimize their operations and provide exceptional service to their customers.
To see all the logos we’ve worked with, check out our Retail and Quick Serve Restaurant pages!
If you’re ready to learn how Netfor can assist in your POS System transitions, get ahold of us below:
